Lloret rocks, alpharooms suck

Right, it's got to be said, these blogs are turning a little into the consumer section on that's life. But I don't care, it's my blog and I'll write what I like so there :p

Firstly, I had a delightful time in Espania. Lloret is a lovely place, not really targeted at the Brits so much any more, or maybe not at this point in the season anyway. But the hotel was decent the staff was nice, all in all it was a lovely little trip.

The only downside was... well getting home at the end. We noticed the night before that Alpharooms, who we'd booked everything through, had made a mistake with the return transfer, which would have left us stuck for a very long time in the airport. So we rang up to arrange, the first woman, unhelpful but gave us another number, the second one took their time, seemingly couldn't work their own systems (all while we should have been partying on our last night out there) then eventually gave us a new time and pick up point. To be sure, we passed the phone woman to the receptionist to write stuff down due to slight difficulty understanding the Spanish accent. She even drew us a little map, how nice!

We ate and drabnk and were merry! Eventually after sorting these people out, it can take the shine off the last night of a holiday (actually a honeymoon) when you have to sort out stuff people have cocked up on your behalf.

Following morning, checked out after a nice breakfast (gotta love a bit of all inclusive buffet style grub!), at least 50% of us remembered to get their wrist band snipped, (the other 50% may have kept it on til we were in a party on the sat night) and we trekked over to the Guitart Monterray to get picked up (We were staying in the Guitart Capri!). Well we waited for the bus, and waited and the due time passed, and we got a little(!) stressed and waited and then phoned.

Yay! We'd been given the wrong pick up location and the bus had fucked off without us. No choice, panic stations, ran back to hotel, asked the still helpful reception staff to get us a taxi and we taxi'd it back to the airport in time... and at a cost of €55, we were lucky we had enough cash on us. We also tried asking the Spanish taxi driver for a receipt, I may as well had been asking a Martian for a table tennis ball, so we gave up and went for the plane.

Obviously this annoyed me, it was alpharooms fault for booking the wrong thing and then the coach company (NTIncoming) for giving the wrong info when we tried to fix alpharooms mistake. So on return, I wrote a nice email ready for alpharooms stating I feel they should cover the taxi fare, refund the unused transfer and maybe a little sorry would be nice. I went to their site and guess what. No email address to complain to.

I asked if anyone knew one on twitter and the company themselves contacted me to say no. I mean honestly, how backwards a system. Fair enough if I was supplying receipts or something, but I could even scan them!! I just wanna complain! It's obstructive and obviously designed to make complaining as hard as possible. Poor show. But complain I will. Maybe they'll even read this who knows!

In other news today, series 5 of The Guild starts on XBOX Live! (Thursday for other formats) well I'm assuming that's the case as it's the US release schedule and it should be pretty uniform.