From time to time, and on a massive total of 32 occasions, I have written reviews for a website some of you may have heard of... amazon.co.uk. I do it for the same reason I write this, none in particular, but it's a nice diversion every now and again and with a bit of luck, the stuff I write does occasionally help somebody decide whether something is worth buying. The whole process is quite basic, but the weird part of it is their rating system.
Well not so much the system itself, but maybe some of the users.
Amazon works on a 'Was this helpful? yes/no' type scenario. But I get the impression a minority, but a vocal minority, of users read this is 'Do you agree? Yes/No', and as a result I do sometimes feel reviews are marked as unhelpful for not giving a popular item 5 stars. Also there's also some cases where people review an item, then mark the other reviews of the same item down, to hopefully push theirs up to the featured review. The Internet is a reasonably twisted place for self promotion.
However most reviews don't get any votes at all, I've only ever received 52 votes over my 32 reviews (40-12, 77% helpful, which is quite shit).
I honestly think this isn't the best way of running a rating system, especially if you're going to run some kind of league table off it to introduce competition. Why have a no button at all? Yes or ignore would be fine and remove the possibility of bitching. Or maybe require some kind of reason or feedback to go along with a negative vote? If people have to back it up...
But hey I'm sure the amazon dudes know what they're doing.
Well this morning I went up 100 or so places to crack the top 10,000 reviewers for the 2nd time (someone marked a review down straight away last time, so I dropped again) at 9,955th. This means nothing of course and I'll probably drop straight back out tomorrow, but for now I have a picture visible and everything. If anyone's interested here's a link to my 'public profile' but I'd imagine after making it this far, you're sick of my attempted wit and typos already:
https://www.amazon.co.uk/gp/pdp/profile/A3SIES8A01NZAN?ie=UTF8&ref_=ya__56
Off topic, well kind of... kindle is amazon, there was just a guy getting off the train, reading his kindle intensely, but the screen saver was on, I could see it from here. It was the picture of John Steinbeck. Some people are weird.
My only review on Amazon is for a City and Guilds PAT testing book.
ReplyDeletehttps://www.amazon.co.uk/gp/cdp/member-reviews/A2X8O3TJ0D2CVG/ref=ya__26?ie=UTF8&sort_by=MostRecentReview
50% helpful rating. Poor.
67% now!
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